About making client-friendly CMS experiences. Presented at EECI2011.
Happy Clientsby Brian Warren@mrwarren
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Introductions
Hi.
@JENNLUKASAPPROVED
Designer Friendly
Developer Friendly
Client Friendly?
Mindfulness
Features v. Process
Example: Locations
Point is: Talk to your clients.
Start your documentation now.Mindfulness:
•Project done: Documentation done•Team Communication•Wards off bad decisions
Ask yourself:How will I tell the nextperson how to use this?“
If it’s hard to explain,you might have a problem.
Don’t be afraid to let your clientslearn a bit of code.SERIOUSLY.
Have I mentioned you shouldtalk to your clients?
Let’s talk about custom fields
No, no, no.
Get in the habit of writinggood field instructions.
Take the time to customize layouts.
You’ve got your client’s back, right?
Wrap Up• Mindfulness• Talk to your clients• Write Documentation• Keep it simple, keep it flexible
Thanks!by Brian Warren@mrwarren