” Activities and Interest Knowledge Life Cycle Influencers TECHNOLOGY DOMAIN EXPERIENCE SALES SETUP DESIGN LAUNCH POST AUTOMATED PROCESSES SINGLE PREVIEW MODE INTUITIVE EFFECTIVE COMMUNICATION NAMING CONVENTION PRIORITIZING AND SORTING CLIENT USABLE Our job is to incorporate all the pieces that make the ad look like and function like an ad—usually on a tight deadline. Margaret just settled into her o ce and opened up an email detailing the nature of the campaign their team is to work on next. It’s a fairly substantial document containing a number of essential items, for instance: demo links for previewing creative campaigns, le paths to the relevant campaign assets, and instructions on how to assemble the creative to the client’s standards. She’ll work for the next week in a variety of tools including Flash, AdBuilder, and O erBuilder to assemble the creative according to the client’s vision. Keeping track of her progress is simple because she’s consistently updating a task that’s assigned to her. By assigning the creatives to placements and previewing them, Margaret is able to perform a bit of internal quality assurance. A er reviewing the campaign, Margaret is cleared to add in tracking code. For this campaign, she’ll need to divide the placements into speci c click regions to record users’ interactions with certain areas of the ads. Once she’s noti ed the team of the status of the creatives, she’ll be on to the next creative cycle. THE ARTISAN Margaret Current Pain Points: Has to spend two hours, per campaign, dealing with massive emails; has to add sequencing to campaigns, but this o en is inaccurate and fails; is required to create previews for the client, but has no e cient way of doing so; moving assets from the server to local machine is a multi-hour download. MANAGING BUSINESS RULES MANAGING TASKS LAUNCHING CAMPAIGNS COMMUNICATING WITH CLIENT ESTABLISHING CATEGORIES CREATING CLIENT DEMOS PREVIEWING ADS CAMPAIGN
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