A quick introduction to Job Stories

Transcript

1. J O B S T O R I E S
   A Q U I C K I N T R O D U C T I O N T O
   

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2. S O W H AT A R E
   J O B S T O R I E S ?
   • A new way to gather
   requirements
   • A twist on user stories
   • Refocusses on causality
   • Refocusses on motivation
   • Hey, we’re agile, right?
   

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3. H I S T O RY
   • Job To Be Done
   philosophy
   • Intercom
   • Alan Klement
   

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4. W H Y M O V E A WAY F R O M
   U S E R S T O R I E S ?
   

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5. W H E R E ’ S T H E M O T I VAT I O N F O R A
   F E AT U R E O R R E Q U I R E M E N T ?
   

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6. T H E P R O B L E M
   W I T H P E R S O N A S
   • Are they fully fleshed out?
   • So what if they are?
   • Meaningless data == Noise
   • Noise == Distraction
   • Narrows scope
   • Assumptions about role
   importance
   

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7. C Y C L I C A L
   S T O R I E S
   “As a user, I want to have a
   widget, so that I can use the
   widget”
   

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8. T O O M A N Y
   A S S U M P T I O N S
   • “I want to…”
   • According to whom?
   • Maybe there’s a better way
   • Too early in the process to
   devise a solution
   

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9. W H Y M O V E T O J O B S T O R I E S ?
   T H E M O T I VA T I O N
   

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10. W H Y J O B
    S T O R I E S ?
    • Focus on causality
    • Focus on motivation
    • Drops needless persona
    data
    • Leaves final solution open
    so best one can be ‘hired’
    

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11. A N AT O M Y O F A J O B S T O RY
    H O W T O
    

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12. S I T U AT I O N
    M O T I VAT I O N
    E X P E C T E D
    O U T C O M E
    

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13. W H E N I ’ M M E E T I N G
    W I T H A C L I E N T,
    I WA N T T O I M P R E S S T H E M
    W I T H A G R E AT E X P E R I E N C E
    S O T H AT W E C A N D O
    B U S I N E S S T O G E T H E R
    F O R A L O N G T I M E
    

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14. W H E N I ’ M H U N G RY A N D
    D O N ’ T H AV E A L O T O F T I M E
    I WA N T A WAY T O F E E L F U L L
    W I T H M I N I M A L E F F O R T
    S O T H AT I C A N G E T
    B A C K T O W H AT I
    WA S D O I N G A S A P.
    

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15. S I T U AT I O N
    M O T I VAT I O N
    E X P E C T E D
    O U T C O M E
    

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16. W H AT J O B S T O R I E S A R E N ’ T
    P I T FA L L S A N D FA L L A C I E S
    

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17. W H AT J O B
    S T O R I E S A R E N ’ T
    • Replacing conversations
    with users
    • Substitute for other
    requirements gathering
    techniques
    • (HINT: same holds true for
    user stories, btw)
    

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18. W R I T E B E T T E R J O B S T O R I E S
    T I P S & T R I C K S
    

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19. T I P S A N D
    T R I C K S
    • Pile on context for the
    situation
    • Add plenty of force to the
    motivation
    

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20. T I P S A N D
    T R I C K S
    • Make jobs modular
    • Play with 1st/3rd person,
    groups of people, etc
    • Avoid dictating solution
    immediately
    

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21. T H A N K Y O U .
    @gee_forr
    Gabriel Fortuna
    All photography: unsplash.com
    More info: http://bit.ly/jobstories_links
    

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